How We Handle Your Data

At QuickDoc, we prioritize your data privacy and security by implementing industry-standard safeguards and best practices. Our team undergoes continuous training to stay updated on privacy legislation and essential security practices.

Confidentiality and Security

Every QuickDoc employee and contractor signs non-disclosure agreements to ensure the confidentiality of your data. We also hold any vendors handling personal data to the same high standards of data management, security, and privacy.

Understanding Customer Data

Customer Data refers to any data stored by customers in QuickDoc services, which may include personal information. This does not cover analytics data or Account Information, which are defined separately. The terms of the QuickDoc MSA and DPA apply to your Customer Data.

Understanding Account Information

Account Information includes details provided by customers to create and manage their QuickDoc accounts, such as names, usernames, passwords, phone numbers, email addresses, workspace metadata, support communications, billing information, and usage information. The QuickDoc Privacy Policy governs any personal information included in Account Information.

Ownership and Control of Customer Data

You retain ownership of your Customer Data, including any content uploaded to QuickDoc. You control what data is uploaded and manage access by assigning user logins. You also handle the administration of Customer Data through groups, permissions, and user credentials.

Use of Account Information

The QuickDoc Privacy Policy details how we collect and use your account information.

Contact Information for Data Protection Queries

For questions about our privacy practices, contact us at:

QuickDoc Labs, Inc.
privacy@quickdoc.com

GDPR Compliance

The General Data Protection Regulation (GDPR) is a stringent data protection law governing the collection and use of personal data of EU residents. QuickDoc's privacy program is aligned with GDPR and other global privacy regulations.

QuickDoc as Processor and Controller

Under GDPR, a data controller determines the means and purposes of processing personal data, while a data processor processes data on behalf of the controller. QuickDoc acts as a data processor for personal data uploaded by customers, processing it per customer direction and in line with QuickDoc’s Data Processing Addendum.

Cross-Border Data Transfers

We adhere to the rules for international transfers of personal data outside the European Economic Area (EEA) and UK. Our Data Processing Addendum includes EU and UK Standard Contractual Clauses (SCCs) to ensure appropriate safeguards are in place. For more details, visit our security page.

Transfer Impact Assessment

We maintain a Transfer Impact Assessment (TIA) page to help customers complete their privacy compliance assessments, including all necessary information about QuickDoc.

Subprocessor List

QuickDoc works with vetted companies to provide services, ensuring they meet top security and data privacy standards. For more information, see our list of subprocessors.

Data Governance

Our data governance policies dictate how data is managed throughout its lifecycle, from creation and collection to processing, distribution, storage, and deletion. QuickDoc is committed to keeping user data secure, private, accurate, and accessible.

Privacy by Design

Privacy considerations are integrated into every aspect of our products and services from the outset. Regular training reinforces the importance of user privacy at all stages of development.

Data Export

QuickDoc offers options to save pages, databases, and non-database pages to your computer in various formats, allowing for easy data backup.

Data Import

Our data import function allows you to upload information from external sources, centralizing your data in QuickDoc.

Data Deletion

Workspace owners control Customer Data and can request data deletion for users leaving the workspace. Customers terminating their subscription can also request data deletion by QuickDoc.

• Account Deletion: Deletes the account, private workspaces, and removes the user from shared workspaces.

• Workspace Deletion: Deletes all content in the workspace and returns the user to another workspace or the QuickDoc sign-up page if none remain.

For detailed instructions, see our Delete Your Account page or refer to our MSA for contract termination.

Data Access

QuickDoc provides advanced access controls and encryption to protect Customer Data. For more information, see our Data Access Consent page.

Data Backup

Customer Data is stored in the cloud with per-minute backups. We provide options for users to create their own backups. Learn more on QuickDoc’s Back up your Data page.

Agreements and Policies

QuickDoc's Master Subscription Agreement and Data Processing Addendum detail our data privacy processes, standards, and compliance with data protection legislation. Our terms are regularly reviewed by privacy experts to align with GDPR, CCPA, and other standards.